Creating a Process Library

Creating a Process Library

 

 

Businesses are slowly starting to realise the benefits of mapping processes and creating processes, however, the documentation sometimes ends up neglected and sitting on a shelf, never to be seen again. This is why a process library is so important.

​

Keep Things Accessible

A process library needs to be accessible for everyone. It can help the business reduce inefficiencies, keep costs down and stay productive. The whole business needs to be aware of the value of a process library and each team member should know how to navigate them.

​

Process libraries are used to standardise processes in order to reduce waste and costs, whilst increasing customer satisfaction. Some follow rules and regulations of the company and some are merely foundations for an existing process improvement project. 

​

Choosing which processes to add to your library should become simple as you progress. It's always a good idea to start with a list of your main processes and then add and take away processes as you see fit.

​

The list of processes you use will sit at the hub of the library and will change over time. Make sure to get opinions from the team on which ones should remain and which are not needed anymore.

​

Whilst creating a process library, you also need to work out who is responsible for reading and acting on feedback, before making improvements to processes. You need to allocate someone to be in charge of updating process documentation at the same time.

​

Choose An Effective Software

Now it's on to the planning stage. As soon as you have chosen the processes and who will be in charge of keeping them up to date, you can begin sketching a plan. You will need a software such as iQprocess to help keep things simple and accessible enough so everyone in the business can remain in the loop.

 

You need to begin planning the workshops for the processes, who will be involved, and which stakeholders will be brought in. Once the plan is in place, you can start to build the library. 

​

Identify Measures

A vital part of creating a process library is agreeing measures. You need to know how a team is following a process, which will reassure you that changing the process is achieving the desired effect. This is known as a Process Performance Indicator (PPI). PPI's can be measured easily but they need to remain simple and accessible so the team can reach the end target. This means they should be changed and updated often.

 

When you have identified how you will be measuring processes, you can begin monitoring and improving them. You will need to build a programme of process reviews, of which the frequency of reviews will depend on each team and the process. This helps you identify what is working and what can be improved to a single process. 

​

Although creating a process library can be hard work at first, it will save you time and cut business costs in the long-run. It is a useful way to store and update processes and can be a valuable asset for any business.

​

Contact us today to find out how you can begin creating your own process library with iQcodex.

​